Overview
TSA Outdoors is a leading distributor in the outdoor and shooting industry, renowned for delivering premium products and exceptional customer service. With 60 years of industry expertise, we take great pride in our team-driven environment and commitment to innovation and customer support.
As the proud distributors of Pulsar, ZeroTech, Weatherby, Fiocchi, Magpul, and many others!
We are seeking a dedicated Product & Service Technician to join our existing team. This role is ideal for someone with a passion for hands-on technical work, problem-solving, and customer engagement.
Role Responsibilities:Customer Support: Assist customers with technical inquiries and provide guidance on repairs and maintenance.
Repairs & Servicing: Perform basic repairs and product servicing.
Warranty Management: Engage with global and domestic suppliers to coordinate warranty claims and product repairs.
Technical Expertise: Diagnose issues, provide solutions, and ensure products are returned to peak functionality.
Inventory & Documentation: Maintain accurate records of repairs, warranties, and supplier communications.
Experience in product servicing, particularly in the outdoor, hunting, or shooting industry (preferred).
Strong technical aptitude and the ability to troubleshoot and repair a range of products.
Excellent communication skills to liaise with customers and suppliers effectively.
Attention to detail and organizational skills to manage multiple tasks and maintain accurate records.
A proactive attitude and a team-oriented mindset.
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