Overview
On Target Sporting Arms is a Brisbane based retail and wholesale firearms and accessory business.
Established in 2005 from a home based business, we have grown to a 600 SM owned premise in Enoggera.
10yrs in Gilston St, Keperra seen us outgrow our previous store and with growth has come the necessity for our team to grow.
On Target Sporting Arms is a Brisbane based retail and wholesale business that focuses heavily on providing good old fashion customer service and professional advice to firearm industry customers Australia wide.
Role Responsibilities:
Exceptional customer service skills: Our customers are our single most important asset
Absolute attention to detail: There is no margin for error in our industry when it comes to legislated reporting.
Our business operates Monday to Saturday and this position is a frontline retail position, and you will be required regularly to work Saturday shifts.
Job tasks and responsibilities: Our Staff provides friendly, personalised service to all customers.
Record all customer enquiries and follow them up regularly.
Process customer purchases on our integrated Point of Sale system
Maintain legislated registers and forms
Regular stock takes
Maintain a high standard of showroom presentation
Provide professional and honest advice to customers
Pick, Pack, Wrap & Ship of Online and Phone Orders
Retail sales and customer service experience is regarded highly
Knowledge: A sound understanding of firearm safety, firearm components and the various shooting disciplines exercised in Australia would be beneficial to all applicants.
Customer service focused: Committed to providing exceptional customer service across all channels – written, phone and face to face.
Communication: The ability to communicate clearly and concisely, varying communication style depending upon the audience.
Attention to detail: Excellent attention to detail and written skills when communicating with others, in addition to maintaining Firearms Dealer's registers and associated records.
Teamwork: Willingness to assist and support others in a positive manner as required.
Time management/organisation: Accomplish objectives effectively within time frame given, and carry out administrative duties in an efficient and timely manner.
Personal attributes:
Professional presentation.
Ability to work under pressure.
Organisational and time management skills.
Excellent attention to detail.
Confident, friendly and personable manner.
Positive approach to personal improvement.
Sound like you?
info@ontargetsportingarms.com
Your application will include the following questions:
Do you have a current Australian driver's licence?
Do you have a current firearms licence?
Experience:
Retail sales and customer service experience is regarded highly
Knowledge: A sound understanding of firearm safety, firearm components and the various shooting disciplines exercised in Australia would be beneficial to all applicants.
Customer service focused: Committed to providing exceptional customer service across all channels – written, phone and face to face.
Communication: The ability to communicate clearly and concisely, varying communication style depending upon the audience.
Attention to detail: Excellent attention to detail and written skills when communicating with others, in addition to maintaining Firearms Dealer's registers and associated records.
Teamwork: Willingness to assist and support others in a positive manner as required.
Time management/organisation: Accomplish objectives effectively within time frame given, and carry out administrative duties in an efficient and timely manner.
Qualifications:
All store employees must:
Hold and maintain a current QLD Firearms Licence
Hold and maintain a current QLD Drivers Licence
