Overview

About Us:

On Target Sporting Arms is a Brisbane based retail and wholesale business that focuses heavily on providing good old fashion customer service and professional advice to firearm industry customers Australia wide.

On Target Sporting Arms is a Brisbane based retail and wholesale business that focuses heavily on providing good old fashion customer service and professional advice to firearm industry customers Australia wide.

We’re looking for someone with:

Exceptional customer service skills: Our customers are our single most important asset

Absolute attention to detail: There is no margin for error in our industry when it comes to legislated reporting.

Our business operates Monday to Saturday and this position is a frontline retail position, and you will be required regularly to work Saturday shifts.

Role Responsibilities:

Job tasks and responsibilities: Our Staff provides friendly, personalised service to all customers.

Record all customer enquiries and follow them up regularly.

Process customer purchases on our integrated Point of Sale system

Maintain legislated registers and forms

Regular stock takes

Maintain a high standard of showroom presentation

Provide professional and honest advice to customers

Pick, Pack, Wrap & Ship of Online and Phone Orders

Key Selection Criteria:

Retail sales and customer service experience is regarded highly

Knowledge: A sound understanding of firearm safety, firearm components and the various shooting disciplines exercised in Australia would be beneficial to all applicants.

Customer service focused: Committed to providing exceptional customer service across all channels – written, phone and face to face.

Communication: The ability to communicate clearly and concisely, varying communication style depending upon the audience.

Attention to detail: Excellent attention to detail and written skills when communicating with others, in addition to maintaining Firearms Dealer's registers and associated records.

Teamwork: Willingness to assist and support others in a positive manner as required.

Time management/organisation: Accomplish objectives effectively within time frame given, and carry out administrative duties in an efficient and timely manner.

Qualifications:

All store employees must:

Hold and or (be in the process of obtaining)  a current QLD Firearms Licence

Hold and maintain a current QLD Drivers Licence